Frequently asked questions

Yes, you can change your search criteria at any time to filter by specific characteristics such as location, price, size and more. This way, you will only get the offer that meets your needs.

Our system sends notifications within minutes of the property being posted online. This allows you to be the first to respond and significantly increases your chances of being invited to view the property.

Yes, you can adjust your notification preferences at any time in your profile settings to ensure you only receive relevant alerts.

No, there is no limit. You will receive notifications for all properties that match your set preferences.

Once you register on our site and set your preferences, you will automatically receive notifications via WhatsApp or email as soon as a property meeting your criteria is listed online.

No hear! Because we notify you immediately via WhatsApp, we make it super easy to view the property directly on the site where it is offered. From there, you can contact the letting party directly. This way, you'll never miss out on the best rooms again!

Rent.nl does not act as a mediator in the legal sense. We only facilitate contact between tenants and landlords. Any arrangements or agreements resulting from this are entirely the responsibility of the parties involved. Kamer.nl is therefore not a contracting party and bears no liability for any further communication or agreements between tenant and landlord.

Respond! Click on the link we forwarded you and make sure you already have all your relevant information at hand. And again, a caller is faster, so if a phone number is known, don't hesitate to call!

Basically very simple: make sure you are the fastest! We see that you greatly increase your chances if you get there early. You are immediately in the landlord's attention.

Unfortunately, no! What we do know is that (a) the earlier the better and (b) good preparation is half the battle. So keep all relevant information (payslips, passport/ID etc) ar hand!

Yes you can. We search hundreds of websites for rooms, studios flats and houses.

Absolutely. A large proportion of our customers are students. Finding a room to live in has become a lot more difficult in recent years and we solve this a bit for you with Rent.nl.

Yes! We want to provide the best service to you! If you are not 100% satisfied, you will get your money back, no questions asked!

You can cancel your subscription at any time, this can be done via your dashboard. Then choose 'My subscription' and select 'Stop automatic renewal'. You will then still have access until the end of your subscription period. You can see what date this is when you cancel.

You pay with us easily by direct debit or credit card. For direct debit we use Buckaroo. For processing credit card payments, we use Stripe.

On average, our users find a new home in 4 to 8 weeks. We have 3 different subscriptions: per 1 month, per 2 months and per 3 months. The more months you choose the more discount you get! We therefore recommend a 2 or 3-month subscription to maximise your chances of finding a new home and getting the most discount.

No, we do not charge for using the payment methods. We also do not charge ordering, shipping or handling fees for your subscription.

As a subscriber, you have the right to withdraw from the contract within a cooling-off period of fourteen days, starting from the day after you took out the subscription, without giving any reason. To exercise this right of withdrawal, you can notify us within this period by emailing [email protected] to inform us that you wish to terminate the contract. You may also use our withdrawal form for this purpose. You can find it here: https://static.inversive.nl/static/files/herroeping-inversive-media.pdf. Alternatively, you may also use this European standard withdrawal form: static.inversive.nl/static/files/modelformulier_voor_herroeping.docx You are only required to pay any costs for the service up to the date of termination. If you withdraw from the contract, we will refund all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any event no later than 14 days after we have been informed of your decision to withdraw from the contract. If you return only part of your order, the delivery costs will not be refunded. We will refund you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged any fees for such a refund. We may withhold the refund until we have received the goods back, or until you have provided evidence that you have returned the goods, whichever occurs first. You are only required to pay any costs for the service up to the date of termination.

If you decide to take out a subscription, you can do so easily via your dashboard or when signing up. We charge a monthly fee, which you can pay conveniently by direct debit or credit card.

In your dashboard, you can create a new search profile (you can set 4 in total) and edit existing ones to change your preferences for price, area or even location, for example.

Go to your dashboard, click on the search profile you want to change, make your changes and press 'Save'. Your new preferences will be active immediately!