Frequently asked questions
Do you have a question? We may have already answered it in our frequently asked questions. Can't find the answer here? Then get in touch!
How does Rent.nl work?
Yes, you can change your search criteria at any time to filter by specific characteristics such as location, price, size and more. This way, you will only get the offer that meets your needs.
Our system sends notifications within minutes of the property being posted online. This allows you to be the first to respond and significantly increases your chances of being invited to view the property.
Yes, you can adjust your notification preferences at any time in your profile settings to ensure you only receive relevant alerts.
No, there is no limit. You will receive notifications for all properties that match your set preferences.
Once you register on our site and set your preferences, you will automatically receive notifications via WhatsApp or email as soon as a property meeting your criteria is listed online.
No hear! Because we notify you immediately via WhatsApp, we make it super easy to view the property directly on the site where it is offered. From there, you can contact the letting party directly. This way, you'll never miss out on the best rooms again!
Rent
Basically very simple: make sure you are the fastest! We see that you greatly increase your chances if you get there early. You are immediately in the landlord's attention.
Respond! Click on the link we forwarded you and make sure you already have all your relevant information at hand. And again, a caller is faster, so if a phone number is known, don't hesitate to call!
Unfortunately, no! What we do know is that (a) the earlier the better and (b) good preparation is half the battle. So keep all relevant information (payslips, passport/ID etc) ar hand!
Yes you can. We search hundreds of websites for rooms, studios flats and houses.
Absolutely. A large proportion of our customers are students. Finding a room to live in has become a lot more difficult in recent years and we solve this a bit for you with Rent.nl.
Subscription
Yes! We want to provide the best service to you! If you are not 100% satisfied, you will get your money back, no questions asked!
You can cancel your subscription at any time, this can be done via your dashboard. Then choose 'My subscription' and select 'Stop automatic renewal'. You will then still have access until the end of your subscription period. You can see what date this is when you cancel.
Yes! You can try our service for 3 days without risk. Of course, we also have a 100% satisfaction guarantee. NOT HAPPY? MONEY BACK!
On average, our users find a new home in 4 to 8 weeks. We have 3 different subscriptions: per 1 month, per 2 months and per 3 months. The more months you choose the more discount you get! We therefore recommend a 2 or 3-month subscription to maximise your chances of finding a new home and getting the most discount.
Account
In your dashboard, you can create a new search profile (you can set 4 in total) and edit existing ones to change your preferences for price, area or even location, for example.
Go to your dashboard, click on the search profile you want to change, make your changes and press 'Save'. Your new preferences will be active immediately!